Request
Information
Download these PDF files for more Information.
Unsure?/Next Steps:We
can help you decide. Rental Contract: Rental
Contract Table Sizing Chart: Table
Chair Cover Sizing Chart: Chair
Cover Sash Tie Selection: Sash
Ep Catalogue: Catalogue
(LARGE FILE - 3.4MB)
Fill out the Form for more Information and a personal quote.
Ordering Information
How To Order
Simply fill out the information requested by clicking on the
Email button to the left or below. List your address and we will
send you samples of the material you are interested in, along with a
rental agreement and detailed price invoice.
Phone/Fax Orders
Our knowledgeable and friendly sales staff is here to assist
customers Monday-Friday from 9:00 AM until 9:00 PM, Saturday from
11:00 to 6:00, Sunday from 12:00 to 4:00. Orders and inquiries are
welcome by both phone and fax. However, all orders MUST be confirmed
verbally to ensure there have been no discrepancies.
Confirmations
All tentative orders should be finalized seven days prior to the
event commencement to guarantee the lowest possible shipping rates.
Cancellations
Please be aware that once we reserve an order, other orders are
turned away to keep our commitment to you. Any deposit will be
surrendered on all custom and contract orders once the paperwork has
bee submitted. An order can not be cancelled at any time after
shipping. The client can cancel an order after a deposit has been
sent. This must be done within 60 days of the actual event date.
Lost/Damaged Linen
All linen rentals are expected to be returned in the same
quantity and condition as they are received in, i.e. no tears, rips,
holes, or wax stains. Replacements costs will apply to any linen
returned rendered unusable.
Linen Returns
All linens are due to ship out the next business day after an
event. Linens are to arrive back to the address below within five
days of an event unless otherwise specified. All linens should be
free of food particles and moisture when boxed for return shipping.
Linens shipped damp will result in mildew and therefore will incur a
replacement cost.
Late Returns
Return shipments which have not been shipped/delivered onthe
first buiness day after the event date will begin to accrue a late
charge. Such late charges will be equal to 1/7th of the rental
charge and continue at that rate daily until the linens are
returned.
Samples
We are happy to provide swatch samples of any of our linens at no
extra cost to our customers. Please call any of our representatives
for more details.
Payment Methods
We can take a check if the event date is no more than 7 days from
receipt of the payment. We also accept money orders, certified
check, and credit
cards. |